Shipping Policy

Made to order, shipped in about a week

Nothing sits in a warehouse — we start yours after you order it.

Processing Time

Every item at Keepwren is made to order. Please allow 1–2 business days for us to produce your order before it ships. During high-volume periods (like the run-up to Halloween and Christmas), processing may take slightly longer — we’ll flag this on the site if it does.

Shipping Time

MethodEstimated Transit Time
US Standard3–5 business days
US Priority2–3 business days
International1–3 weeks (varies by destination and customs)

Total time from order to delivery is typically about one week for US orders (processing + shipping combined).

Shipping Costs

Shipping costs are calculated automatically at checkout based on your order and delivery address, so you'll always see the exact cost before you pay.

Seasonal Cutoff Dates

During high-volume periods like Halloween and Christmas, order cutoff dates for guaranteed delivery will be posted on the site as each holiday approaches. Ordering early is always the safest way to make sure your gift arrives in time.

Customs & Import Fees

For international orders, any customs duties or import fees are the responsibility of the buyer and are collected at delivery. We’re not responsible for delays caused by customs processing.

Incorrect Address

Please double-check your shipping address at checkout — we begin production quickly, so we may not be able to make changes once an order is in progress. If a package is returned to us due to an incorrect address, we’ll reach out to arrange reshipment; a fee to cover the cost of return and re-delivery will apply.